FAQ

Your question may have been asked before. We have therefore prepared a summary of the most frequently asked questions.

User


User registration and settings

  • How do I sign up for my company?

    To register for the Ofisly app, go to the registration page. Fill in your email and choose a suitable password. The application will recognize where you belong by your email, if it does not – enter the registration code you received from your application administrator. To complete the registration you need to verify your email address. To do this, just open the email you received and click on the “Verify Email” button. That’s it, the registration is complete, you can log in.

  • How do I set up additional information about my account?

    Inside the app, hover your mouse over your email in the top right corner to see a drop-down menu. From the menu, click Account. In Account Management, you can set up the following information: mobile, first name, last name, and license plate number (if your business has license plate checking enabled for parking). Fill in the details you need to set up and confirm your changes by clicking the “Save” button.

  • How do I change my password?

    Inside the app, hover your mouse over your email in the top right corner to see a drop-down menu. From the menu, click Account. Click on “Password” in the left side menu. First, enter your current password. Then fill in the new password that you will use to log into the application. For a secure change, please repeat the password in the next line as well. Confirm your password change by clicking on the “Save new password” button.

  • Forgot your password?

    If you don’t remember your password, you can easily reset it. Just click on “Forgot Password” on the app login page. Fill in your email and click “Confirm”. A link will be emailed to you immediately, just click on it and a form will open with instructions for setting a new password. Fill in the required fields and confirm the new password by clicking on the “Set new password” button.

  • How do I change my login email?

    The login email to enter the application cannot be modified. Please contact your application administrator.

  • How do I change my notification email?

    Inside the app, hover your mouse over your email in the top right corner to see a drop-down menu. From the menu, click Account. Click on “Email” in the left side menu. In the “New Email” field, enter the new email address you want to use to receive notifications from the app. Confirm the edit by clicking the “Change Email” button.

  • Parking booking

  • How to book parking?

    There are several ways you can book parking. If you need parking for the current day (in the evening to book the next day), just log in to the app and stay on the “Dashboard” page. Under the Parking heading, there is a box for quickly booking parking, including information about the current parking load. Click on the “Book a spot” button and it will immediately list what space has been reserved for you.

    Need a space for another day of the week? Click on the “Parking” tab in the left column. On the Parking page you will see the individual days for which you can make a reservation. For the selected day, just click on the “Reserve a spot” button and your parking is reserved.

  • How do I cancel a parking reservation?

    Log in to the Ofisly app and go to the “Parking” module. If you have reserved a parking space for a day and need to cancel your reservation, click on the “Cancel reservation” button on the selected day. In the pop-up window, confirm that you really want to cancel and you’re done.

  • How do I release my assigned parking spot?

    You can release parking if you have a long-term parking space. Log in to the Ofisly app and go to the “Parking” module. Click on the “Set parking release” button in the top right corner. Now just set from when to when you need to release your parking space and confirm the release.

  • I need my assigned parking spaces sooner.

    If you have temporarily released your assigned spot for your colleagues and need your space sooner than you have set up, go to the “Parking” module. In the top right corner, click on the “I need my spot sooner” button. Set when you need the space again and confirm your choice. That’s it, your parking space has been returned to you. We will notify colleagues who had reserved a space of the change in parking.

  • How do I reserve a specific parking space?

    Log in to the Ofisly app and go to the “Parking” module. If you need to reserve a specific parking space (for example, a space with an electric charger), select the day and click on the date in the box. This will take you to an overview of all parking spaces for the selected day. Select a space and click on the “Book a space” button.

  • Mobile apps

  • How to install the mobile app?

    You can easily install the Ofisly app on your smartphone or computer. You can find the app in your stores – Apple Store, Google Play.

  • Administrator


    Parking settings

  • How do I add a new parking spot?

    In the Offisly app, you’ll find Settings in the bottom left corner. In the Settings menu, click on the Parking tab. In the top panel you will find the Parking spaces option – click on the tab. Now click on the “Add parking spot” button. Enter the name of the space. select the parking category and select the type of space if necessary. Confirm everything by clicking on the “Add parking spot” button.

  • How to add a parking category?

    In the Offisly app, you’ll find Settings in the bottom left corner. In the Settings menu, click on the Parking tab. In the top panel you will find the “Add parking” button. Enter the name of the parking category and click the “Add Parking” button to confirm the creation.

  • How do I adjust my parking spot?

    In the Offisly app, you’ll find Settings in the bottom left corner. In the Settings menu, click on the Parking tab. In the top panel you will find the Parking spaces option – click on the tab. In the list you can see all the parking spots you have created. To edit, click on the “pencil” icon. Edit what you need and confirm the changes by clicking the “Save edits” button.

  • How do I remove a parking spot?

    In the Offisly app, you’ll find Settings in the bottom left corner. In the Settings menu, click on the Parking tab. In the top panel you will find the Parking spaces option – click on the tab. In the list you can see all the parking spaces you have created. To remove them, click on the “pencil” icon. To remove a parking space, click on the “Remove parking spot” button. But beware! Deleting a space also deletes the parking history.

  • How do I assign a parking space to an employee?

    In the Offisly app, you’ll find Settings in the bottom left corner. In the Settings menu, click on the Parking tab. In the top panel you will find the Parking spaces option – click on the tab. In the list you can see all the parking spaces you have created. To access the details of the space, click on the “arrow link” icon. This will open the details of the specific parking space.

    In the left column you will find a box called “Parking space allocation”. Now all you have to do is select the user you want to allocate the parking space to and confirm the allocation by clicking on the “Allocate spot” button.